FAQ about OBR Horology
Where is OBR Horology located?
OBR Horology is centrally located at Shop 312, Level 3, Myer Centre, 14–38 Rundle Mall, Adelaide SA 5000. We’re right in the heart of Adelaide CBD, making it easy to drop your watch in before or after work, or on your lunch break.
What services does OBR Horology offer?
OBR Horology provides a full range of professional watch repair and servicing in Adelaide, including:
• Full mechanical watch servicing (automatic, manual wind, chronograph)
• Quartz watch servicing and battery replacement
• Pressure testing and water resistance restoration
• Watch polishing and case refinishing
• Vintage watch repair and restoration
• Omega watch repair — as an authorised Omega service centre
• TAG Heuer watch repair — as an official TAG Heuer repairer
• Rolex watch repair and servicing
How do I get a quote for my watch repair?
For most watches, we prefer to inspect the piece in person before providing a final quote. Inspections are always obligation-free. The best way is to contact us via email at repairs@obrhorology.com.au or call 0423 451 991. Describe your watch (brand, model if known) and the issue you’re experiencing.
How long will my watch repair take?
Turnaround time depends on the complexity of the repair and parts availability. A standard full service typically takes 4 to 6 few weeks. More complex restorations or jobs requiring parts from overseas may take longer. We keep you informed throughout the process and will always give you a realistic timeframe upfront.
Do you offer a warranty on repairs?
Yes. All full services and seal kits come with a 2-year warranty. This covers the work carried out at OBR Horology. The warranty applies to both mechanical and quartz watch servicing.
Is OBR Horology an authorised Omega repairer?
Yes. OBR Horology is an Omega approved service centre — officially listed on the Omega website. This means we meet Omega’s strict standards for watchmaker training, tooling, equipment, and parts. When you bring your Omega watch to OBR Horology for repair or servicing in Adelaide, you can be confident it is being worked on to the manufacturer’s own standards.
How often should an Omega watch be serviced?
Omega recommends a full service every 5 to 8 years depending on the model, usage, and conditions the watch has been worn in. Watches used in water or worn daily may benefit from more frequent attention. As an Omega approved service centre, we follow Omega’s own service procedures and use genuine parts where required.
Is OBR Horology an official TAG Heuer repairer?
Yes. OBR Horology is an official TAG Heuer repairer and holds a direct parts account with TAG Heuer. This means we can source genuine TAG Heuer components for your repair, and our workmanship meets TAG Heuer’s repair standards. If you’re looking for TAG Heuer watch repair in Adelaide, OBR Horology is the most qualified option available.
How often does a TAG Heuer need to be serviced?
For mechanical TAG Heuer watches, we recommend a full service every 5 to 7 years. Quartz models generally require less frequent attention, though a professional battery replacement with seal inspection is recommended every 2 to 3 years. Regular servicing protects the movement and maintains water resistance — critical for dive-rated models like the Aquaracer.
Do you repair Rolex watches?
Yes. OBR Horology carries out Rolex watch repair and servicing for all models, both modern and vintage. We specialise in vintage Rolex and have extensive experience with a wide range of Rolex calibers. All Rolex work is done entirely in-house at our Adelaide workshop.
Are you an authorised Rolex service centre?
OBR Horology is an independent watchmaker, not a Rolex authorised dealer service centre. However, our watchmaker has the qualifications, training and equipment to service Rolex watches to an exceptionally high standard. We are transparent about this — if you prefer to use an authorised Rolex service centre, we will tell you so honestly. For many Rolex owners, particularly those with vintage pieces or watches outside warranty, an independent specialist with our level of credentials is the preferred choice.
How often should a Rolex be serviced?
Rolex officially recommends a full service every 10 years under normal use, though many watchmakers — including us — suggest every 5 to 8 years for watches that are worn regularly or exposed to water. A Rolex is a precision instrument and regular servicing protects the movement, maintains accuracy, and preserves the water resistance that Rolex is famous for.
What does a full watch service involve?
A full service at OBR Horology includes:
• Preliminary inspection of case, bracelet and crystal
• Full disassembly of the case, band, and movement
• Individual inspection of all movement parts for wear, damage or rust
• Ultrasonic cleaning of movement parts and case components
• Re-inspection of all parts after cleaning
• Re-assembly and lubrication with correct watchmaking oils and greases
• Timing regulation and adjustment
• Replacement of all seals — glass gasket, crown seal, case back seal
• Final assembly of dial, hands and case
• Pressure testing to verify water resistance
• Final timing and function checks before return
What qualifications does OBR Horology hold?
OBR Horology was founded by Oliver Broos Revitt, who holds the following qualifications and credentials:
• Completed a formal 4-year watchmaking apprenticeship in Australia
• Member of the British Horological Institute (MBHI)
• CW21 certified by the American Watch and Clockmakers Institute (AWCI)
• Attended the AWCI National Conference and numerous watchmaking conventions
• In-house training with European watchmaking ateliers including Sinn, Mühle-Gläshutte, Armin Strom, Habring, Kudoke and more
• High-end horological decoration and finishing training, K&H Watchmaking Competence Centre
• Omega approved service centre authorisation
• Official TAG Heuer repairer authorisation
With over fifteen years of industry experience, Oliver brings genuine expertise to every watch that comes through the workshop.
If you would like a watch repaired please reach out to me via email: repairs@obrhorology.com.au or via my social media pages.
Facebook: @obrhorology
Instagram: @obr_horology